You will have access to the energy trading platform once the commissioning process of your battery is completed. This process takes roughly a couple of weeks, as it varies whether you have life support at home, who the manufacturer of your battery is, if the system is offline, etc.
Our software partner Evergen will send you a welcome email when your battery has been successfully commissioned. Please make sure to check your spam and keep an eye out for your login details. Should an unexpected delay occur, our team will contact you to inform you of the necessary steps to get your battery up and running with our Intelligent Control.
Don’t be alarmed if you see minimal trading credits to begin with. This can occur while your software is in its learning stage. The good news here is that your system is now constantly learning. The longer your battery is controlled via Evergen’s software, the better it will learn your energy patterns to optimise for future trading.